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Welcome to Allegiant Activewear, a division of Allegiant Group. By accessing and using our online store, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our website or making a purchase.
1. General
1.1 Acceptance of Terms
By accessing and using the Allegiant Activewear website, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, you should not use our website.
1.2 Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the website following any changes constitutes your acceptance of the new terms.
2. Products and Services
2.1 Product Availability
All products and services offered on our website are subject to availability. We reserve the right to withdraw or discontinue any product at any time without notice.
2.2 Pricing and Payment
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue products at any time. Payment must be made in full at the time of purchase. We accept debit/credit cards and apple pay.
3. Orders and Cancellation
3.1 Order Acceptance
We reserve the right to refuse or cancel any order at our discretion. If your order is canceled, we will notify you and refund any payment received.
3.2 Order Cancellation
Customers may cancel their order within 12 hours of placing it for a full refund. After this period, cancellations may not be accepted.
4. Shipping and Delivery
4.1 Shipping
We ship products to UAE, Saudi Arabia, Oman, Kuwait, Qatar and Bahrain. Shipping charges and estimated delivery times are provided at checkout. We are not responsible for delays caused by carriers or customs.
4.2 Delivery
Delivery times are estimates and not guaranteed. We are not liable for any damages or losses resulting from delays.
5. Returns and Refunds
5.1 Returns
We accept returns of unused and undamaged products within 5 days of delivery. To initiate a return, please contact us at cs@allegiant.store. Return shipping costs are the responsibility of the customer.
5.2 Refunds
Refunds will be processed within 45 days of receiving the returned product. Refunds will be issued to the original payment method.
6. Intellectual Property
6.1 Copyright
All content on the Allegiant Activewear website, including text, graphics, logos, images, and software, is the property of Allegiant Group or its content suppliers and is protected by international copyright laws.
6.2 Trademarks
All trademarks, logos, and service marks displayed on the website are the property of Allegiant Group or their respective owners.
7. User Behavior
7.1 Prohibited Conduct
Users are prohibited from engaging in unlawful behavior, hate speech, bullying, promotions, spam, and any other activity that disrupts the use of the website for others.
7.2 Account Suspension
We reserve the right to suspend or terminate user accounts that violate these terms or engage in prohibited conduct.
8. Limitation of Liability
8.1 Information Accuracy
We strive to provide accurate and up-to-date information on our website. However, we are not liable for any errors or omissions in the content.
8.2 Website Downtime
We do not guarantee uninterrupted access to our website and are not liable for any downtime or technical issues.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of United Arab Emirates. Any disputes arising from these terms shall be resolved in the courts of United Arab Emirates.
10. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us.
At Allegiant Apparel, we strive to ensure that you are completely satisfied with your purchase. If you are not satisfied with your product, you may return it under the following conditions:
1. Return Policy
1.1 Eligibility for Returns
We accept the return of undamaged, unused products in their original packaging within 5 days after delivery.
1.2 Condition of Returned Items
Returned items must be in their original condition, unworn, unwashed, and with all tags and labels intact.
1.3 Non-Returnable Items
The following items are not eligible for return:
1.4 Return Process
To initiate a return, please contact our customer service team at cs@allegiantgroup.me within 5 days of receiving your order. Provide your order number, the item(s) you wish to return, and the reason for the return. We will provide you with instructions on how to return the item.
1.5 Return Shipping Costs
Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping method as we are not responsible for lost or damaged returns.
2. Refund Policy
2.1 Processing Refunds
Once we receive and inspect the returned item(s), we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will be applied to your original payment method within 45 days.
2.2 Partial Refunds
Partial refunds may be granted for items that are not in their original condition, damaged, or missing parts for reasons not due to our error.
2.3 Late or Missing Refunds
If you haven’t received a refund after 45 days, please check your bank account again and contact your credit card company or bank, as it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please contact us at cs@allegiantgroup.me.
3. Exchanges
3.1 Exchange Policy
We only replace items if they are defective or damaged.
4. General Terms and Conditions
4.1 Right to Refuse Returns
We reserve the right to refuse any return if it does not meet the conditions stated in this policy.
4.2 Changes to This Policy
We may update this Return and Refund Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website and services after any changes indicates your acceptance of the new terms.
4.3 Contact Information
If you have any questions or concerns about our Return and Refund Policy, please contact us.
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